FAQS

 Railblaza

  • I paced an order, but never received a confirmation email.

    If you do not receive an email from Al Watania Marine within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address on file might be spelled incorrectly.
    If you are still unable to locate the confirmation email for your order, please contact us to support you.

 

  • What are the different types of camera mounts that Al Watania Marine offers?

    There are a variety of camera mounting options, and apart from the standard range we offer, many people are customising our system to fit their needs. The four standard mounts available are;
  1. Camera Boom 600 R-Lock
  2. Platform Boom 150 Pro Series
  3. Camera Mount Adaptor
  4. Camera Mount R-Lock

 

  • What type of batteries are used in the illuminate lights and how long do they last?

    The i360 and iPS lights use 3 x AA batteries. When used on maximum brightness batteries will last from 14 to 25 hours, with up to 125 hours on lower lighting modes!

 

  • What is the best Al Watania Marine mount for trolling for fish?

    The mount you use will depend on where you need the rod holder to be situated. While thousands of standard StarPorts around the world are holding rod holders for trolling, the StarPort HD, with four fixing points, and a larger footprint, will apply less stress to the deck, and provide for less flex.


  • What are the payment methods?

    You can pay cash on delivery or bank transfer.

     
  • Which RailMount is used on Stand Up assist bars for kayaks?

    Most stand up assist bars are 1 inch tube, so the RailMount 19-25 is the best fit for this application.

 

Polycraft 

 

  • Is Polycraft really coming to GCC?

    Yes! We are excited to offer Polycraft boats for sale in the UAE and GCC countries.

 

  • Where can I buy Polycraft boats?

    Al Watania Marine is the Master distributor of Polycraft based in Abu Dhabi.

 

  • What models will be available?

    Currently we are taking bookings for the 300 Tuffy and coming soon we will be taking orders for the bigger boats.

 

  • When will I be able to buy a Polycraft?

    You can Pre-Book now. We expect the 300 Tuffy models to be delivered based on booking date and availability.

 

  • How much will each model cost?

    Please go through the 300 Tuffy process and you will see the prices for all colours and accessories.

 

  • What is the Pre-Order process?

    If you want a Polycraft boat, we strongly urge you to Pre-Book one today. Once you choose your colour and the accessorise on this site and submit, we will contact you to discuss the options you would like and inform you of an ETA of delivery. At this point, we will require a small deposit to guarantee your build slot. Once your vessel arrives at the port, we will contact you to setup the delivery method. Please note delivery charges will the responsibility of the buyer. Please email us directly with any questions you may have about Pre-Booking a Polycraft boat.

 

  •  Where can I buy accessories?

    Al Watania Marine is providing the Carpet floor and the boat trailer for additional 2 years warranty if you would like to add it in your order. We have the Railblaza boat accessories from New Zealand as well that could be usable for your trips.

 

  • How will you deliver to gcc countries?

    Currently we are facing difficulty to open our shop/reseller agreements due to COVID -19 in GCC deliveries will be by freight with additional shipping charges